This Driver Agreement is a binding legal contract between you ("Driver" or "partner") and Fikishwa Ltd. By registering, onboarding, or using the Fikishwa Rider platform, you agree to comply with and be bound by these Terms of Service.
Drivers must register an account and undergo verification before going online. You agree to upload accurate copies of your Driver's License, National ID/Passport, Vehicle Insurance, Inspection Certificate, and Log Book/Sale Agreement. Fikishwa reserves the right to suspend or block any account if document discrepancies or invalid details are detected.
Fikishwa matches Drivers with passenger requests. In exchange, the platform assesses a percentage commission fee per completed ride.
Drivers agree to maintain their vehicles in clean, safe, and fully operational road condition. You must comply with all traffic rules, speed limits, and licensing requirements in Kenya. Repeated poor ratings from passengers (below 4.0 stars) or code of conduct violations can result in temporary or permanent termination of platform access.
Drivers are independent contractors. This Agreement does not establish an employment relationship, joint venture, partnership, or agency between you and Fikishwa. Drivers are responsible for their own vehicle upkeep, fuel costs, licenses, mobile data charges, and income taxes.
Fikishwa is not liable for accidents, injuries, vehicle damages, or third-party disputes occurring during rides. Drivers agree to indemnify and hold Fikishwa harmless against claims or liabilities arising out of their driving conduct or operation of the transport vehicle.
If you have any questions, need assistance with your registration status, or have a payout issue, reach our driver operations desk at:
Email: support@fikishwa.com
Fikishwa